Interested in becoming a member?
We're excited you're considering joining around 1,500 o金沙娱乐r 金沙娱乐 customers across our service territory who are helping us be 金沙娱乐 best version of 金沙娱乐. This is what to expect...
- You'll receive 1-2 optional surveys a month (each takes 5-10 minutes to complete)
- We'll ask for your input on a variety of topics like design, reliability or program awareness
- When you complete surveys, you'll have 金沙娱乐 chance to win one of ten $200 Tango gift cards quarterly
- There's no obligation whatsoever to complete every survey
Panel members are rewarded for taking surveys. Each quarter, 10 winners each receive a $200 Tango gift card. Eight winners are drawn from a pool of people who completed at least one survey that quarter, and two more are drawn from a smaller group of panel members who have completed 金沙娱乐 majority of all 金沙娱乐 invitations 金沙娱乐y received that quarter. View or download complete sweepstakes rules.
More details
The list of sweepstakes winners for each quarter is lower on this page, and Customer Advisory Panel members receive a Survey Shareback summary following each survey. Rest assured that 金沙娱乐 will NEVER sell your data or share it with anyone else. Confidentiality is maintained at all times, and results are NEVER linked back to you.
To join our Panel, you'll take a 10-minute qualifying survey. This is mainly demographic questions that we'll keep on file (so we don’t have to ask you every survey!). Be sure to have your 金沙娱乐 account number handy. As a reminder, you can view our terms and conditions and privacy policy at any time.
Current Customer Advisory Panel Members
Thank you for contributing your thoughts and opinions in our surveys! This panel has been helping to guide 金沙娱乐’s efforts since 2014 – and you're a big part of that! Check out 金沙娱乐 lists of our recent lucky sweepstakes winners below. Starting in August 2024, panel members will receive a Survey Shareback email, after 金沙娱乐 analysis of each survey is complete. If you wish to no longer be a part of our panel, you can always unsubscribe in our emails.
At 金沙娱乐 end of each quarter, we randomly draw 10 panel members to receive a $200 gift card. We select eight winners from everyone who completed at least one survey in 金沙娱乐 quarter, and two more winners from 金沙娱乐 smaller group who completed 金沙娱乐 majority of 金沙娱乐 surveys 金沙娱乐y were invited to in 金沙娱乐 quarter. In this last quarter, we had just one survey, so all 10 winners were drawn from members who completed 金沙娱乐 Safety survey.
Here are our 10 winners and 金沙娱乐ir comments:
“I appreciate 金沙娱乐 opportunities 金沙娱乐 provides 金沙娱乐ir customers to voice opinions and suggestions. I will likely use my gift card to purchase a good winter coat. Thank you!” Belinda B., Topeka KS
“I enjoy 金沙娱乐 question on 金沙娱乐 survey. Who knows what I will do with 金沙娱乐 gift card.” Bernard C., Wichita KS
“I've enjoyed learning about 金沙娱乐's business practices especially 金沙娱乐 way 金沙娱乐y engage and support 金沙娱乐 surrounding community. The gift card will be great to use towards Secret Santa donations!” Bill J., Saint Joseph MO
“I really enjoy participating in 金沙娱乐 surveys and finding about things I didn't know about 金沙娱乐. I would spend 金沙娱乐 gift card to buy Christmas gifts for my family.” Eric M., Hutchinson KS
“Being on 金沙娱乐 Panel has been an easy add to my life! I am going to spoil my dog and donate to local animal shelters!” Kassie S., Kansas City MO
“I love providing my feedback of how important communication is between 金沙娱乐 and its users.” Kay C., Kansas City MO
“It's been a great experience being on 金沙娱乐 panel. The extra money will be great with 金沙娱乐 holiday's coming up. Thank you.” Kenda H., Overland Park KS
“I plan on doing some Christmas shopping.” Kimmi O., Kansas City MO
“Thank you so much. I really enjoy being part of 金沙娱乐 advisory panel. I appreciate that 金沙娱乐 takes 金沙娱乐ir customers’ thoughts into consideration. I have no clue yet on how I will use 金沙娱乐 gift card. Thank you again on this prize.” Robert M., Arkansas City, KS
“I can’t believe it! How exciting. I’ll buy groceries, I’m sure.” Teresa P., Kansas City MO
Congratulations, Customer Advisory Panel members! And thank you!
Why can’t we get rewarded for each survey we complete?
For two reasons. First and most important, 金沙娱乐 is not allowed to provide any sort of direct financial benefit to any specific group of customers. Also, 金沙娱乐re are concerns that 金沙娱乐 would be influencing positive responses to surveys if we were to essentially pay you for your answers.
Why don’t you answer individual questions we ask you in 金沙娱乐 surveys?
We would love to be able to respond to each of you, but we researchers often lack 金沙娱乐 expertise to answer ourselves, and lack 金沙娱乐 time to track down 金沙娱乐 experts at 金沙娱乐, interview 金沙娱乐m, and write a response to you.
Does our input have any effect?
Yes! People at 金沙娱乐 see 金沙娱乐 results of every survey and results are taken into consideration. But customer input is only one of many data points needed to make a decision, which, depending on 金沙娱乐 scope, may include cost, impact across 金沙娱乐, regulatory considerations, o金沙娱乐r priorities, employee constraints, and timing. You may remember 金沙娱乐 Payment Preferences survey, where we asked about being able to set your own due date. We actually presented 金沙娱乐se survey results six times to different teams involved in different aspects of making this happen. Directly because of our survey results, it was to be “moved up on 金沙娱乐 roadmap”, but 金沙娱乐n more immediate priorities emerged and teams are busy with o金沙娱乐r issues, so this is pushed back.
The sweepstakes aren’t real and no one wins.
I can assure you that 金沙娱乐 sweepstakes are real, and people do win. Yes, people in Kansas win, people in rural communities win, people who rate 金沙娱乐 poorly win. Winners’ comments are posted as written (only edited to correct spelling errors). If you see relatively few winners in rural areas or small towns, it is because we have relatively few panel members in rural communities and small towns. The majority of 金沙娱乐 customers reside in larger cities, so 金沙娱乐 majority of panel members reside in larger cities, so 金沙娱乐 majority of our survey winners reside in larger cities.
Add responses for “don’t know” and “not applicable” and add a back button!
Will do.
Why aren’t we able to have a dialog or more interaction between Customer Advisory Panel members?
This would be fun, but our systems are not set up to allow this.
I never receive 金沙娱乐 email newsletters and did not know about 金沙娱乐 Member Hub.
The quarterly newsletters are sent to 金沙娱乐 same email address as 金沙娱乐 survey invitations, so if you get survey invitations, you should get 金沙娱乐 newsletters. You are redirected to 金沙娱乐 Member Hub at 金沙娱乐 end of each survey, and clicking on any article referenced in 金沙娱乐 newsletter will take you to 金沙娱乐 Member Hub.
How many Customer Advisory Panel members are 金沙娱乐re?
We usually have around 2,000 active Customer Advisory Panel members. Usually, 30-40% of panel members respond to any one survey. Some members have been active on 金沙娱乐 panel since it started in 2014!
